At Public Liability Claim, we assess enquiries from individuals who have been injured in public or private spaces and, where appropriate, refer eligible claims to independent SRA-regulated solicitors.

If you were injured in a shop, restaurant, park, or another public area and believe negligence or poor maintenance may have been involved, you may be able to check whether your circumstances can be assessed.

Public liability claims may relate to incidents such as slips, trips, falls, defective pavements, or unsafe environments. Our role is to guide you through the initial eligibility assessment process and explain how a potential claim may be referred for further legal consideration.

Who Can Make A Public Liability Claim?

A public liability claim may be assessed if someone has been injured in a public place due to negligence or poor maintenance.

If the injured person is a child or a vulnerable individual, a parent or legal guardian may submit details on their behalf for an eligibility check.

How Much Compensation Can I Claim For A Public Liability Injury?

Compensation amounts in public liability claims vary depending on individual circumstances and are assessed by independent solicitors if a claim is accepted.

Factors that may influence a claim assessment include:

• Injury severity – for example, fractures or head injuries
• Medical expenses – such as treatment, rehabilitation, or ongoing care
• Financial losses – including loss of earnings and related costs

Submitting your details allows an initial eligibility assessment, after which an independent solicitor can advise on potential next steps.

Contact Public Liability Claim to get an estimate on the compensation you can receive.

What Are The Most Common Types Of Public Liability Claims?

Public liability claims often relate to:

• Slips, trips, and falls in shops, restaurants, and supermarkets
• Wet floors, loose carpets, or poorly maintained premises
• Defective pavements, potholes, or unsafe public walkways
• Accidents in parks, playgrounds, or leisure centres
• Falling objects, unsecured fixtures, or unsafe construction areas

Each situation is assessed based on the specific facts of the incident.

How Do I Start A Public Liability Claim?

The public liability claim process usually begins with:

1. Seeking medical attention to document injuries
2. Reporting the incident to the responsible party, such as a business owner, local council, or property manager
3. Gathering evidence, including:
   • Photographs of the accident location
   • Witness details
   • Records of expenses
   • CCTV footage (where available)

If a claim appears eligible, it may be referred to an independent SRA-regulated solicitor, who can provide legal advice.

How Long Do I Have To Make A Public Liability Claim?

In most cases, public liability claims must be brought within three years from the date of the accident.

Exceptions may apply, including:

• Claims involving children, where time limits may differ
• Cases involving long-term mental or physical impairment

An eligibility check can help clarify whether a claim may still be considered.

What Evidence Is Needed For A Public Liability Claim?

Evidence that may be relevant includes:

• Medical records
• Accident reports
• Witness statements
• CCTV footage
• Photographs of the hazard
• Proof of financial losses
• Receipts for medical or related expenses

Having organised documentation can support the assessment of a potential claim.

How Long Does A Public Liability Claim Take To Settle?

Timeframes vary depending on the complexity of the claim and whether liability is disputed.

Some cases may be resolved more quickly, while others involving serious injuries or multiple parties may take longer. Any timescale is determined by the independent solicitor handling the matter.

Who Is Responsible For A Public Liability Injury?

Responsibility may rest with the party responsible for maintaining the area where the incident occurred, such as:

• Business owners
• Local councils
• Landlords
• Event organisers

To proceed, it must usually be shown that reasonable steps were not taken to prevent the accident.

Contact Public Liability Claim to find out how much compensation you could claim if you’ve suffered an injury in a public

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